Volunteers

Resources, information and support for people giving their time to support our work.

Resources and Guidance for Volunteers

Essential information that all volunteers need to know, linked to our policies, guidance and learning and development. Includes guidance to support volunteers to always be safe and legally compliant when supporting the work of Macmillan. You will be able to get supporting information if you go through the volunteer induction process and attend ongoing training.

Volunteer handbook

(coming soon)

Health and Safety

Explains our approach to reducing risks and examples of how volunteers can keep themselves and others safe.

Download

Volunteer Problem Solving Guidance

What you should do and expect if you have a problem with your volunteer role.

Download

Keeping Data Safe

We are legally bound to treat information about living people in a certain way, to protect their privacy and respect their choices. This provides information and tips that all volunteers need to know about and supports the online training course called Keeping Data Safe.

Download

Cash handling essentials for volunteers

While you are volunteering with Macmillan you may have to handle cash, cheques or other donations. This short guide explains some of our rules around cash handling and our expectations if a member of the public gives you money to pass on to Macmillan.

Download

To follow

Equality, Diversity and Inclusion

Volunteering Policy

Safeguarding Policy

Complaints Policy

Safe driving Policy

Smoke Free Policy

Macmillan Funded Courses

In addition to the resources available online, our geographical L&D teams also provide free face to face courses and events on a more local level.

Whilst we are more than happy for you to attend courses that are outside your geographical area, as a charity, we wouldn't be able to contribute towards any travel or expenses associated with attending our free courses.

To enquire about course places, email your local L&D team who will be happy to answer any questions about the events.

Prospectuses

Featured Stacks

Stacks are collections of related resources, grouped by a subject or theme. Working through a stack provides a wealth of information on a particular topic.

 

New resources for volunteers

Learn Zone is growing all the time. Here are the newest resources for volunteers.

Safeguarding and Coronavirus

  • Staff
  • Volunteers
  • Professionals
  • Macmillan Professionals
Format
E-Learning

This package has been designed for all staff, professionals and volunteers to increase your awareness of how the global Covid-19 pandemic has affected safeguarding topics you may already be familiar with.

Lone Worker - Level 2

  • Staff
  • Volunteers
Format
E-Learning

Lone worker training is for all employees and volunteers who work remotely as part of their duties. The course covers personal safety strategies and what to do in an emergency.

Emotional Wellbeing: an introduction

  • Volunteers
  • Professionals
  • Macmillan Professionals
Format
Face-to-Face
Level
Foundation
Programme
Well-being and emotional resilience

This Emotional Health and Wellbeing (EH&WB) taster session will introduce you to our Macmillan Wellbeing Framework© which provides a host of resources and learning opportunities that holistically consider your overall emotional health and wellbeing. The session will broadly cover some of the content within the framework, such as building resilience skills, and then sign-post you to where and how you might extend your learning across all of the content areas within the framework.

Hints and tips for Adobe Connect Learn

  • Volunteers
  • Professionals
  • Macmillan Professionals
Format
E-Learning

Before joining one of our Virtual Classrooms, please take this short course for some helpful hints and tips for using Adobe Connect. We look forward to welcoming you to one of our Virtual Classrooms soon.

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