Macmillan Buddy Volunteer Training

Start Returning to this course? Continue.

Suitable for:

  • Volunteers

Format: E-Learning

This resource is aimed at those volunteers who are either beginning or returning to offering face to face support.

First of all, we want to say a huge thank you for volunteering for Macmillan and for your invaluable support to people living with cancer. We know it’s been a difficult period of time and we are excited to be re-starting this service. For some, you will be returning to offering face to face emotional support having had to take the decision to step back during 2020, for others, you joined Macmillan offering telephone support as part of Macmillan’s emergency Covid-19 response and are now moving into offering face to face support.

You’ll know that by offering emotional support face to face to someone living with cancer, you’ll be playing a vital role, making sure that they have someone to talk to, who will listen and signpost them to key information when they need support the most.

As we return to offering face to face support, understandably some things have changed. Macmillan, our communities and the experiences of people living with cancer are very different to early 2020 when face to face support was last offered as a core Macmillan service. There are new ways of working, new safeguards and additional considerations for us all to be aware of. These changes are vital to ensure the people this service supports and you, our volunteers, are able to give and receive support in a way that looks after their/your health and wellbeing and is a positive experience.

That’s why we expect all volunteers who will be returning to offering face to face support or are moving from telephone buddying, to undertake this learning so you are clear on the most up to date expectations of the role and service.

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