Information, resources, and e-learning to support professionals during the COVID-19 pandemic

On March 11th 2020, the World Health Organisation (WHO) took the step to declare that the spread of the coronavirus 2019 (COVID-19), and the virus that causes it, identified as SARS-CoV-2, had reached global pandemic levels; the first pandemic caused by a coronavirus. The WHO has not declared a global pandemic since 2009, when it gave that designation to H1NI influenza.

This is a frightening time for all in the NHS. Some of you will have been seeing COVID-19 for real, others have been implementing different pathways of care and processes around treatment and are working through what is likely to be an extremely tough few months. None of us have any lived experience of a pandemic like this and are learning as information and processes change daily.

As health and care professionals on the front line you are probably working in very different ways and possibly long hours with little scope to undertake the usual out of hours activities you enjoy due to lockdown. Whether you are remotely supporting activity to ensure people with cancer can continue with treatment, providing support with issues about their cancer or end of life care or are still able to deliver aspects of care (following guidance released by NICE and your government), you may have little time to source useful information and support for yourselves to:

  • Deliver treatment, care and support in a different way
  • Undertake challenging conversations remotely about treatment and end of life care

Therefore, we have tried to gather all the national information and advice and additional links and tools that may help with supporting your patients with cancer in one place, so you do not have to source from several different websites or emails.

Where we provide hypertext links to other websites, we do so for information purposes only. We are not responsible for the content of any other websites or pages linking to or from our Website. We have not verified the content of any such websites and links to other websites do not imply any endorsement of the material on those Websites.

If you choose to follow links to other websites you do so at your own risk. It is your responsibility to take all protective measures to guard against viruses or other destructive elements.

LearnZone Resources

Theresources are for professionals only, and cover subjects that may be of a sensitive nature.

An Enrolment Key is required to access the resources, and can be requested by contacting LearnZone@macmillan.org.uk.

Resources for people living with cancer and their supporters are available on the Macmillan website.

Support for all NHS staff

The NHS has launched a package of wellbeing support:

NHS mental health hotline for NHS staff delivered by Hospice UK and Samaritans

Phone 0300 131 7000 (7am-11pm 7 days a week) or Text FRONTLINE 85258 for 24/7 text support.

Visit NHS People Support

Additional support for Macmillan professionals

Here at Macmillan, we want to make sure you know that you are supported and valued, so we have extended the support of Macmillan's Employee Assistance Programme to all Macmillan professionals from 1st April. This programme, provided by Health Assured, offers a wide range of confidential services 24 / 7 with support ranging from legal advice and counselling, to financial advice and health and well-being podcasts. To access support, 0800 030 5182 or download the Health Assured app.

  • Username: Macmillan
  • Password: Support

Support Line

The Macmillan Support Line offers confidential support to people living with cancer and their loved ones.

If you need to talk, we'll listen. Call us free on

0808 808 00 00

7 days a week, 9am-5pm

The Macmillan Support Line