Supporting your service

Course ID: 65

Suitable for: Macmillan Professionals

Duration: n/a
Format: E-Learning
Level: Foundation
Focusing on core knowledge and skills, and looking at how to apply some of the learning in your workplace.

The changing cancer environment
We offer an array of fundamental courses that will help you negotiate difficult situations and improve your understanding of cancer care's ever-changing landscape.

Start Returning to this course? Continue.

Good practice in recruiting, training and supporting volunteers.

Thousands of volunteers dedicate time and energy to improve the lives of people affected by cancer. Macmillan was started by a volunteer and volunteers are still very much at the heart of what we do. This guide has been developed to give you tips and resources to help you get the best out of your volunteers and to ensure they get the most out of their time with you.

This resource comprises one toolkit for Macmillan information and support centre managers and one for Social Care professionals.

Key Themes

  • Involving, recruiting and selecting volunteers
  • Inducting and supporting volunteers
  • Useful checklists
  • Volunteer training programme


We would like to extend our grateful thanks to the North of England Cancer Network, Macmillan Volunteer Manager Christine Ward and the information and support managers in the network for allowing us to use their guide as a basis for this resource