Course ID: 280

Suitable for: Macmillan Professionals

Duration: 0.5 day
Format: Face-to-Face
Level: Foundation
Focusing on core knowledge and skills, and looking at how to apply some of the learning in your workplace.

The changing cancer environment
We offer an array of fundamental courses that will help you negotiate difficult situations and improve your understanding of cancer care's ever-changing landscape.

QR code for SAGE and THYME

Learn how to use a structured approach to getting into and out of conversations with an individual who is upset or has concerns, while providing basic psychological support.

Course objectives

This half-day workshop reminds you how to listen and respond in a way that empowers the patient, demonstrating how to work with the patient's own ideas first. The training is based on research findings into effective communication skills.

Learning outcomes

This course was originally developed to meet the Level 1 skills requirement described in the 2004 NICE guidance on 'Improving Supportive and Palliative Care for Adults with Cancer', although the principles are generic and can be used with anyone in distress. The Level 1 guidance states that all health and social care staff should be able to:

  • recognise psychological distress

  • avoid causing psychological harm

  • communicate honestly and compassionately

  • know when they have reached the boundary of their competence.

Course Audience

Any Macmillan professional.


Macmillan's Learning and Development team deliver a range of training programmes for health and social care professionals. Our trainers have a wide breadth of experience in their field and deliver high quality training opportunities.

Request your place

This course is only available to Macmillan Professionals.

Although Macmillan Cancer Support will not charge for this event, please bear in mind that the charity incurs charges for cancellations and no-shows. Please seek permission to attend from your line manager or team if necessary before submitting your form.

Step 1

Select your preferred date and location for the SAGE and THYME course.

3 courses available

Step 2

Please provide your details and any special requirements. We will contact you regarding your booking.


Additional Information