Developing and implementing service improvement projects

Course ID: 259

Suitable for: Macmillan Professionals

Duration: 1 day
Format: Face-to-Face
Level: Intermediate
Providing you with more detailed knowledge and skills, and exploring how to apply these within the remit of your role.

Leadership and change
Whether you need to deliver memorable presentations, manage projects or lead teams, these courses will provide you with the knowledge and the confidence you need to shine.

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Achieve the best outcomes for your service by helping you to identify improvement potential and then lead successful improvement work.

Course objectives

The backbone of service improvement is a combination of effective audit and well-planned improvement projects.

Learning outcomes

  • Fully understand the context and importance of audit and improvement today.

  • Develop a robust and effective set of audit and improvement skills.

  • Know how to identify significant improvement potential and select the right projects.

  • Be able to apply audit and improvement core principles for maximum effectiveness.

  • Understand common pitfalls and how to avoid them.

Please note: this course replaces the 'Introduction to service improvement skills' course offered in 2015/16

Course Audience

Any Macmillan professional who wants to learn how best to lead and contribute to clinical, service and performance improvement, or who wishes to enhance their personal value and importance by developing expertise in a critical area of demand.

Request your place

This course is only available to Macmillan Professionals.

Although Macmillan Cancer Support will not charge for this event, please bear in mind that the charity incurs charges for cancellations and no-shows. Please seek permission to attend from your line manager or team if necessary before submitting your form.

Step 1

Select your preferred date and location for the Developing and implementing service improvement projects course.

4 courses available

Step 2

Please provide your details and any special requirements. We will contact you regarding your booking.


Additional Information