A third of NHS Staff do not feel secure about raising care concerns

Written on the

Results from the 2014 Annual Staff Survey have shown that nearly one third of NHS employees do not agree that they would feel secure raising concerns about unsafe clinical practice. The percentage of staff surveyed who said they would be happy with the standard of care provided at their organisation, if a friend or family member were to need treatment, fell from 2013.

Picker Institute Europe, the company responsible for carrying out the survey said the fall in figures from the 2013 survey is 'concerning' because the measure is strongly related to patient experiences of care. However, 67% of staff reported that patient care was their organisations top priority, compared to 66% in 2013 and 65% in 2012.

Jagtar Dhanda, Head of Inclusion at Macmillan Cancer Support, said the finding depicted, "a picture of an NHS in England which struggles to support, value and invest in the wellbeing of its staff".

Article here

Find out more about Macmillan's work to improve patient and staff experience by going to our Values Based Standard course