Communicating with patients

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Suitable for:

  • Professionals
  • Macmillan Professionals

Format: E-Learning

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Guidance on good and bad practice around communication on clinical settings, based on the video series 'The Clinic - Not Good Enough'.

This course focuses on the experiences of individual patients and ensuring they are treated with respect and dignity

Learning outcomes

  • Understand effective communication skills and how to use them in the workplace.
  • Consider how to communicate in ways that maintain dignity and respect.
  • Consider appropriate approaches for breaking bad news.

Acknowledgements

The producers would like to thank the Mount Vernon Cancer Centre and the Royal Sussex County Hospital, Brighton for their generous help in the making of this programme.

This programme has been funded by the R Glynne Jones Cancer Research Fund