Supporting people at the end of life

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Suitable for:

  • Professionals

Format: E-Learning

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Understand the key issues and the lessons learned in supporting patients and their carers at the end of life.

Objectives

At the end of this programme you will be able to:

  • Highlight the importance of anticipatory care and the challenges health care professionals face
  • Describe how partnership resolution to complaints results in service improvements and how positive experiences may be replicated across different settings
  • Understand the challenges of managing patients in different clinical settings and the importance of philosophies of care creating the right environment and staff attitudes
  • Identify issues that are important to carers
  • Recognise the challenges to integrating services and provide examples of good practice

The course is based on case studies and videos.

Acknowledgements

This course was developed in conjunction with:

St Margaret's Hospice Somerset

NHS Somerset

Yeovil District Hospital NHS Trust

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