Introduction to social media

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Suitable for:

  • Staff
  • Volunteers
  • Professionals
  • Macmillan Professionals

Format: E-Learning

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This resource helps you use social media tools professionally and effectively when supporting Macmillan.

Getting started in this fast-growing field can be a difficult task. Find the answers to questions about setting up your account, sending your first tweet, and discover exactly what a hashtag is.

Topics include:

  • Where we are - an introduction
  • Security and reputation management
  • Signposting to information
  • Adhering to Macmillan's tone of voice
  • Posting content
  • Facebook
  • Twitter - A guide to tweeting
  • What to do, and not to do, on social media

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